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PAY YOUR BILL
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TEXTING PRIVACY
POLICY

Pursuant to company policy, Inland Power and Light Company (IPL) is committed to safeguarding member privacy and protecting member personal information. As part of its communication practices and policy, IPL employs several vendors for the purpose of providing mobile phone messaging communications. IPL and contracted vendors do not and will not sell or disclose member mobile phone numbers or other mobile phone information to third parties for marketing purposes. Members may opt out of mobile phone communications from IPL by contacting IPL’s member services team. For information regarding IPL’s practices to maintain the confidentiality of member information, please see Policy 6-14.  

Messaging Terms & Conditions
Upon messaging opt-in, you consent to receive SMS messages from Inland Power & Light related for billing, outages, scheduling services, etc.

 
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
 

Message Frequency
Message frequency may vary.

 

Message and Data Rates
Standard message and data rates may apply, depending on your mobile carrier plan.
 

Opting Out
You may opt out of receiving SMS messages at any time by replying with “STOP” to any SMS message you receive from us.
After you send “STOP,” you will receive a confirmation message, and no further SMS messages will be sent to your number.
 

Help and Support
For assistance with our SMS service:
Reply with “HELP” to any SMS message

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