ENERGY SERVICES MANAGER

Empower your future. Inland Power is looking for the best and brightest talent. Join a dynamic and fast-paced team committed to safe, reliable service at great rates.

SALARY RANGE: $98,586 - $123,333

LOCATION: FOUR LAKES OFFICE - 10110 W HALLETT RD., SPOKANE, WA 99224

HOURS: 4 - 10s - 7:00 A.M. TO 5:30 P.M.

REPORTS TO: CHIEF ADMIN OFFICER

FLSA STATUS: EXEMPT

UNION STATUS: NON-UNION

DEPARTMENT: ENERGY SERVICES

APPLICATION DEADLINE: APPLICATIONS CURRENTLY UNDER REVIEW

PURPOSE OF POSITION

The energy services manager will lead the development, evaluation and implementation of residential and commercial energy management programs and services. This position coordinates the vision, strategy, business plan, roadmap and tactics to ensure that Inland Power is meeting its Bonneville Power Administration (BPA), I-937, conservation potential assessment (CPA), RUS loan program and Clean Energy Transformation Act (CETA) requirements. Ensures a high level of member service and support for cooperative efficiency improvements. The energy services manager will work directly with all members to answer their energy efficiency questions, provide rebate program assistance and support them in maximizing their conservation efforts. Manage Inland Power key account program.

CORE COMPETENCIES

1. Quality Work: Produce thorough, high-quality work with minimal errors. Seek feedback, make corrections as needed. Identify problems and solve them. Strive to improve processes. Work collaboratively with all departments and co-workers to implement systematic changes.

2. Productivity: Complete assigned work in a timely fashion. Utilize slow periods productively. Produce amount and volume at expected speed.

3. Technical Skills/Job Knowledge: Demonstrate high level of understanding of technical skills in area of expertise, technology, products and/or processes involved. Duly perform assigned duties. Keep current on changes and be competent with all technology necessary to perform job.

4. Communication: Clearly convey oral and written communication. Keep others informed of activities and problems in timely manner. Listen well; respond appropriately and respectfully.

5. Teamwork/Ability to Work with Others: Demonstrate ability to work in a positive manner with co-workers and/or members with differing backgrounds, opinions, capabilities, etc. Willingly share skills, competencies, and knowledge with others. Establish and maintain strong, effective working relationships. Contribute effectively to group efforts. Promote harmony; agree to disagree without damaging relationships.

6. Accountability: Maintain excellent attendance and provide additional assistance after normal working hours when needed. Be reliable, prepared and accept responsibility for work and actions.

7. Integrity: Demonstrate honesty, high ethical standards, and respect for all co-workers, board of trustees and membership.

8. Professionalism: Address internal and external members with courtesy and respect. Dress in work attire appropriate to the position. Communicate business information in a timely fashion, using means of communication appropriate to the situation.

9. Support of Cooperative Goals: Support cooperative goals and adhere to all policies and procedures. Contribute effectively in support of the cooperative.

10. Problem-Solving: Use sound logic and methodology to solve problems. Explore multiple sources for answers, as required. Be able to identify hidden problems and propose solutions.

MANAGER CORE COMPETENCIES

  1. Drive Results:  Make appropriate decisions and act.  Take risk and encourage others to take risk.  Support others’ decisions.  Exercise sound judgment.  Motivate team members to high levels of performance.
     

  2. Set Example:  Be looked to by others as role model.  Mirror Inland values, goals, policies and work requirements by example.  Be visible, with positive presence.  Model collaboration. 
     

  3. Provide Vision and Direction:  Inspire a shared vision.  Set direction that translates the Cooperative vision into actionable plans.  Create enthusiasm about the Cooperative’s future.
     

  4. Effectively Manage Resources:  Use resources effectively and efficiently to accomplish Cooperative goals.  Establish reasonable budgets, and manage expenses within constraints.  Act as change agent to pursue innovative ways to do things better.
     

  5. Develop Self and Others:  Demonstrate personal growth and learning.  Encourage continuous growth and learning in others.  Acknowledge and learn from mistakes.  Set clear performance expectations in advance.  Share timely and direct performance feedback.
     

  6. Value People:  Show respect for others and their ideas.  Encourage others’ involvement in making things better.  Allow flexibility in how work is accomplished.  Consider others’ needs when making decisions.

JOB RESPONSIBILITIES

  1. Serves as the cooperative’s principal developer and facilitator of energy efficiency and renewable energy initiatives relating to industrial, commercial, and residential energy efficiency programs. Stays current on best practice industry standards and potential program enhancements. 
     

  2. Supervises energy services staff, including planning, organizing, directing and monitoring work activities.
     

  3. Leads in developing and managing the cooperative’s RUS loan program application, processing and requirements. Works closely with the communications team to promote programs to the membership. Works closely with finance and NISC to coordinate on bill financing. Works closely with finance in processing and reconciling reports to release liens and payoffs.
     

  4. Manages the cooperative’s low-income energy efficiency program to meet WA state CETA mandates and requirements.
     

  5. Serves as the cooperative’s lead in developing relationships with developers, contractors, members, BPA, government agencies and local organizations promoting energy efficiency, renewable energy and demand side management to explain programs and initiate projects.
     

  6. Helps develop, cultivate and deliver complex commercial and industrial projects. Screens projects for viability and program applicability. Performs project cost-benefit analysis to determine financial feasibility.
     

  7. Develop relationships with Inland Power’s key accounts to keep them informed on Inland Power initiatives and to meet their needs.
     

  8. Manage Inland Power’s electric vehicle rebate program and member initiative.
     

  9. Actively partner with member experience department to develop methods to inform and train member service staff about member programs, helpful tools to utilize for high-bill complaints, and tips regarding energy efficiency.
     

  10. Professionally present energy solutions and information at public functions such as trade shows, community meetings and events.
     

  11. Consistently look for marketing opportunities to provide members with the appropriate information to change energy consumption habits.
     

  12. Aids members regarding energy assessments and technical analysis of residential and commercial buildings to determine suggested conservation measures, practices, costs, energy savings and payback potential.
     

  13. Other tasks and duties, as assigned.

MINIMUM QUALIFICATIONS AND JOB REQUIREMENTS

  1. Minimum Qualifications:

    • Requires a bachelor’s in business, engineering, energy conservation, finance or a related field.

    • Prefer five years related work experience in the technical aspects of energy conservation.

    • Prefer two years or more in program development and implementation of new technology, services or business.

    • Strong member service skills.

    • Strong oral and written communication skills, as well as excellent presentation skills.

    • Strong Microsoft Office skills. Must be able to build Power Point presentations.

       

  2. Knowledge and Skills:

    • Clear understanding of electric technologies, specifically related to energy use, energy efficiency and efficient building construction practices, including:

      • Cost comparison of operating natural gas, propane, electric appliances and their efficiency ratings, including HVAC, water heaters, appliances, etc.

      • Rebate and credit programs available for conservation and efficiency investments through BPA, government and other utilities.

      • Residential, commercial, industrial and irrigation efficiency requirements.

    • Relationship building skills with developers, contractors, members, BPA, government, etc.

    • Knowledge of cooperative policies and procedures.

    • Excellent people skills, including communication, diplomacy, interpersonal relations, and conflict management.

    • Ability to deal with the public in difficult situations.

    • Good problem-solving skills.

    • Organization skills including attention to detail and accuracy.

    • Professional appearance and attitude.

    • Excellent mathematical skills.

    • Ability to understand, interpret, and apply departmental processes and procedures.

  3. Mental Demands/Working Conditions:

    • Ability to climb stairs and work effectively at heights on a regular basis.

    • Ability to walk on uneven surfaces both in and out-of-doors.

    • Ability to crawl in attics and under-floor crawl spaces.

    • Sit at a desk or in a car for extended periods of time.

    • Occasionally required to push, pull, lift and carry up to 25 pounds.

    • Ability to meet time deadlines and effectively multi-task.

The energy services manager shall have full authority to carry out these duties and responsibilities in conformity with established policies and procedures and shall utilize time in such a way as to fulfill the objectives of this position and the Cooperative.

APPLICATION PROCESS

If your credentials and interest match this job, please send your completed application, cover letter and resume to: hr@inlandpower.com or mail them to, Inland Power & Light Company, 10110 W. Hallett Rd., Spokane WA 99224-7435, Attn: Human Resources.

EQUAL EMPLOYMENT OPPORTUNITY COMMITMENT

Inland Power and Light is committed to equal employment opportunity for all. Just as our commitment to quality motivates us to go the extra mile, we cooperate with the civil rights agencies in government in an effort to ensure equal opportunity in employment through an Affirmative Action Plan. To assure full implementation of this equal employment policy, we will take steps to assure that persons are recruited, hired, assigned and promoted without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age, disability or any other classification protected by nondiscrimination law.

REASONABLE ACCOMMODATION

Inland Power will make reasonable accommodation to assist a qualified person with a disability in the job application, interview process and to perform the essential functions of the job whenever possible. Please contact the HR department at Inland Power if you would like assistance.