• Alerts & Reminders

    Alerts & Reminders

    Alerts and reminders set up in SmartHub can be used to help monitor your account activity.

  • Billing Options

    Billing Options

    Receiving and paying your monthly electric bill online is a convenient and easy way to save time and money.

  • Cycles and Due Dates

    Cycles and Due Dates

    Inland Power has four billing cycles per month. The due dates are the 5th, 12th, 19th and 26th.

  • Deposits & Fees

    Deposits and Fees

    Deposits and fees will be applied to your account for various reasons. Outlined on this page are each reason you may see a fee or deposit on your account.

  • Moving

    Moving

    Please contact our office when you are moving. We will need some information to ensure you are billed correctly.

  • Payment Options & Stations

    Payment Options & Stations

    There are multiple ways to make a payment. You can make a payment online, over the phone, by mail or in person at any one of our payment stations.

  • Receiving & Reading Your Bill

    Receiving & Reading Your Bill

    You can receive your monthly billing statement from Inland Power by mail, email or online. We've also provided a quick guide of how to read your power bill.

  • Why is My Bill So High?

    Why is My Bill So High?

    Your bill may be high for a variety of reasons. Check out the most common reasons your bill may be high before you give Inland Power a call.

  • Your Online Account

    Your Online Account

    Inland Power has a brand new online tool that members can use to access online billing, account information, alerts, average usage etc. Sign up now!

Alerts and Reminders

Alerts and reminders can be used to help monitor your account activity. Whether receiving a text on your cell phone or having an email sent to your preferred account, you have a choice of how you would like Inland Power to inform you of changes to your account.

By enrolling in SmartHub you will automatically receive the following alerts via email and mobile feed. If you would like to receive a text message on any of the following alerts, you may sign up for them via SmartHub. You may also remove yourself from these notifications via SmartHub.

1. Bill Available – This notification lets you know that your current monthly statement is ready for viewing.

2. Billing Change – This notification lets you know that your billing options have been changed.

3. Credit Card Expiration – This notification alerts you when the credit card on your account is about to expire.

4. Delinquent Notice – This alerts you when your account has not been paid and payment is needed to ensure that your power continues without interruption.

5. Payment Confirmation – This alert confirms that your monthly payment has been paid.

6. Payment Extension – This alert confirms that you have made a specific payment extension for your account.

7. AutoPay – You have successfully signed up for your billed to be paid automatically.

8. Contact Us – You have successfully sent a contact message to Inland Power.

9. Hint Question – You have successfully updated your hint question(s) with Inland Power.

10. Login Credentials – You have successfully changed your email address or password on your online account.

11. Personal Info Change – Personal information such as phone number, email address, etc. on your account has been updated.

12. Registration – You have successfully registered for an Inland Power online account.

13. Unsubscribe – You have successfully removed your Inland Power online account.

14. User Access Denied – Your account has been locked due to too many unsuccessful login attempts.