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AMI SPECIALIST

Empower your future. Inland Power is looking for the best and brightest talent. Join a dynamic and fast-paced team committed to safe, reliable service at great rates.

SALARY RANGE: $84,686 - $105,858

LOCATION: FOUR LAKES OFFICE - 10110 W HALLETT RD., SPOKANE, WA 99224

HOURS: 4 - 10s - 7:00 A.M. TO 5:30 P.M.

REPORTS TO: OT SUPERVISOR

FLSA STATUS: NON-EXEMPT

UNION STATUS: NON-UNION

DEPARTMENT: IT

APPLICATION DEADLINE: OPEN UNTIL FILLED

PURPOSE OF POSITION

Lead the ongoing monitoring, maintenance, and operation of the Automated Metering Infrastructure (AMI) system. Ensure AMI system is operating according to specification, by coordinating all maintenance and repair activities, including utilization of and coordination with outside contractors when necessary. Respond as appropriate to field locations for troubleshooting and system performance evaluation. Provide internal training to employees on proper installation of equipment and the utilization of AMI software, as applicable to their job. Act as liaison between AMI vendor and Inland Power for technical questions and support. Maintain integrations with existing systems and respond to data requests from others within in the organization.

CORE COMPETENCIES

  1. Quality Work:  Produce thorough, high-quality work with minimal errors.  Seek feedback, make corrections as needed.  Identify problems and solve them.  Strive to improve processes.  Work collaboratively with co-workers to implement systematic changes.
     

  2. Productivity:  Complete assigned work in a timely fashion.  Utilize slow periods productively.  Produce amount and volume at expected speed.
     

  3. Technical Skills/Job Knowledge:  Demonstrate appropriate level of understanding of technical skills in area of expertise, technology, products, and/or processes involved.  Duly perform assigned duties.  Keep current on changes and be competent with all technology necessary to perform job.
     

  4. Communication: Clearly convey oral and written communication.  Keep others informed of activities and problems in timely manner.  Listen well; respond appropriately and respectfully.
     

  5. Teamwork/Ability to Work with Others: Demonstrate ability to work in a positive manner with co-workers and/or members with differing backgrounds, opinions, capabilities, etc.  Willingly share skills, competencies, and knowledge with others.  Establish and maintain strong, effective working relationships.  Contribute effectively to group efforts.  Promote harmony; agree to disagree without damaging relationships.
     

  6. Accountability:  Maintain excellent attendance and provide additional assistance after normal working hours when needed.  Be reliable, prepared and accept responsibility for work and actions.
     

  7. Integrity:  Demonstrate honesty, high ethical standards, and respect for all co-workers and membership.
     

  8. Professionalism:  Address internal and external members with courtesy and respect.  Dress in work attire appropriate to the position.  Communicate business information in a timely fashion, using means of communication appropriate to the situation.
     

  9. Support of Cooperative Goals:  Support Cooperative goals and adhere to all policies and procedures.  Contribute effectively in support of the Cooperative.
     

  10. Problem-Solving:  Use sound logic and methodology to solve problems.  Explore multiple sources for answers, as required.  Be able to identify hidden problems and propose solutions.

JOB RESPONSIBILITIES

  1. Act as the subject matter expert for all components (software, firmware, equipment, communications, collectors, repeaters, modems, routers, and ancillary devices) used in the operation of the AMI network.
     

  2. Manage the day-to-day AMI system health issues and activities.
     

  3. Address AMI communication issues.
     

  4. Manage testing and approvals of the system software and meter firmware upgrades.
     

  5. Manage, monitor, analyze, troubleshoot, and ensure timely repairs of the AMI system, network, and associated equipment.
     

  6. Develop, implement, and manage a yearly maintenance plan.
     

  7. Assist with the implementation, monitoring and maintenance of communications (cellular, fiber, etc.) for AMI, Distribution Automation, and other field devices.
     

  8. Work with members to resolve questions and safety concerns directly pertaining to the AMI system.
     

  9. Coordinate activities of third-party contractors as needed.
     

  10. Act as primary liaison with AMI vendor.
     

  11. Negotiate leases at N/C tower sites and coordinate maintenance of these sites.
     

  12. Explore and implement new technology and products that would enhance the performance of the AMI system.
     

  13. Maintain all software integration points between AMI and other software systems used throughout the organization.
     

  14. Act as primary point of contact for system integrations and ad hoc data requests from other departments.
     

  15. All other duties as assigned.

MINIMUM QUALIFICATIONS AND JOB REQUIREMENTS

1.  Minimum Qualifications:

    a.  High school diploma required.

    b.  At least one of the following is preferred:

         i.  Bachelor of Science from an accredited college or university, preferably a computer
            or engineering related degree program.

        ii.  2-5 years of relevant AMI system experience.

 

2.  Knowledge and Skills: 

  • Knowledge and Skills:

  • Knowledge of telecommunication systems and IP networking architecture.

  • Knowledge of utility revenue metering.

  • Knowledge of utility distribution system architecture.

  • Knowledge of Meter Data Management systems.

  • Strong knowledge of software tools used for data aggregation and analysis (e.g., Excel, Oracle, MS SQL Server, Python, MS Power BI).

  • Familiarity with CIS/OMS applications and GIS Mapping Software (e.g., NISC and ESRI preferred).

  • Familiarity of Cyber Security best practices.

  • Familiarity with Linux.

  • Familiarity with Networking concepts - Routing, VPN, SDN

  • Excellent verbal and written communication skills.

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3.  Mental Demands/Working:

  • The AMI Specialist works independently and therefore this position requires a “self-starter” that is both highly reliable and very well organized. 

  • Ability to handle delicate situations with exceptional diplomacy; ability to deal calmly, professionally, and tactfully with difficult people.

  • Ability to work extended hours, and the willingness to answer questions or respond to needs after normal business hours

  • Ability to meet time deadlines and effectively multi-task.

The AMI Specialist shall have full authority to carry out these duties and responsibilities in conformity with established policies and procedures and shall utilize time in such a way as to fulfill the objectives of this position and the cooperative.

BENEFITS (NON-UNION)

Medical, vision, dental, 401(k), HSA, retirement plan, PTO and disability insurance programs.

APPLICATION PROCESS

If your credentials and interest match this job, please send your completed application, cover letter and resume to: hr@inlandpower.com or mail them to, Inland Power & Light Company, 10110 W. Hallett Rd., Spokane WA 99224-7435, Attn: Human Resources.

EQUAL EMPLOYMENT OPPORTUNITY COMMITMENT

Inland Power and Light is committed to equal employment opportunity for all. Just as our commitment to quality motivates us to go the extra mile, we cooperate with the civil rights agencies in government in an effort to ensure equal opportunity in employment through an Affirmative Action Plan. To assure full implementation of this equal employment policy, we will take steps to assure that persons are recruited, hired, assigned and promoted without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age, disability or any other classification protected by nondiscrimination law.

REASONABLE ACCOMMODATION

Inland Power will make reasonable accommodation to assist a qualified person with a disability in the job application, interview process and to perform the essential functions of the job whenever possible. Please contact the HR department at Inland Power if you would like assistance.

APPLICATION

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